PRIVACY POLICY

DW Entertainment (from here on referred to as ‘we’, ‘our’, ‘us’) is committed to protecting the privacy of every one of our clients. We are always here to answer your questions about the privacy of the personal information you register with us and we obtain by other means and how we use and share it. Just email our customer care team if you have any questions or concerns that haven’t been answered by this document.

How we use your information

We only use your information to carry out your order of rental furniture or service booked and send you specially selected emails about deals that we think will interest you. We don’t sell your information to any third-party organizations and may only share it with our trusted partners who help make your experience on DW Entertainment what it is. It is our responsibility to protect your personal information from unauthorized access by third parties. The details collected from you do not include your credit card details.

How we obtain your information

We collect a combination of personal and statistical information about everyone who uses our site- whether or not you are a registered user. We store all your information with utmost attention to privacy and security.

All our registered users are asked to provide us with the following personal details:

  • Full Name
  • Email address
  • Contact Number
  • Name

Other information we might collect

DW Entertainment and our third-party partners, for example advertisers and content providers, may also collect statistical information about you while you use our site. Statistical information that we gather may include where a user is and on the Internet (e.g. the URL that they last came from, the computer’s IP address and the domain types like .com and .om that the user uses), browser type, which language content is being viewed in, the country and telephone area code where the computer is located, the pages of our website that were viewed during the visit, the advertisements that were clicked on and any search terms that were entered on our website. We do not use this information to identify you personally.

We also save all email contact that our customers have with DW Entertainment. This is for the purpose of quality control and the development of our services- but we may also collect additional personal data and information from your telephone calls and emails.

Cookies

Cookies are small text files that gather information about non- personally identifiable visitors to websites. IP and URL addresses are gathered through the use of Cookies- as well as the date and time of a visit to our site. Cookies help customize your Internet experience and are used on most commercial sites. They allow us to help bring you the offers, advertisements and features that are most relevant to you and allow you to save personal details on your browser. You can adjust your browser to alert you when a website is trying to send you cookies and also to block all cookies whilst visiting our site. Blocking cookies will mean that you are only able to use DW Entertainment for the purpose of browsing and researching rather than purchasing products. Through the use of cookies, we can track previous websites that our visitors and other users of the IP address have been to as well as the search terms entered by users. Cookies are used purely for the purpose of statistical analysis of traffic flows for the improvement of our website and are never stored in a form in which individual users can be identified. Therefore, they are not used to collect personal information about you. The statistical data collected as a result of Cookies is not transferred to our third-party partners in a form that discloses any of your personal details in connection with them. Please be aware that our providers of advertising and content on our site may also use cookies to collect data about traffic flows themselves. We work only with partners who follow stringent security and privacy procedures.

Google

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users https://support.google.com/adwordspolicy/answer/1316548?hl=en. We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Why we collect this information

We collect this information so we can personalize your shopping experience and make sure you can easily find what you really want and need. We also use it to process your orders efficiently and accurately (i.e. we might have to call you to confirm an address), for statistical and survey purposes, to make sure you’re included when we consider making site changes and/or adding new product lines and ensure the web content advertisements appearing on your screen are specially tailored to your needs. We may only contact you by email about special offers and deals with your prior consent.

 We use cookies to assess which advertisements you access and which areas of the site are viewed the most. By measuring traffic flow in this way, we can assess our most popular features as well as areas that need improvement. We do not store any information from cookies for longer than your session on our site lasts.

Who do we share your information with?

We share your personally identifiable information with the reputable third parties who help process your order or delivery of service, such as delivery and logistics teams.  All of the third parties that work together with in processing your order have stringent confidentially and security measures and are committed to preventing the misuse of your personal information. We also reserve the right to share your personal details if we believe it is necessary to comply with the law, to protect the safety of DW Entertainment or the safety of our users or to protect DW Entertainment property rights.

We may share non-personally identifiable information, such as your URL or IP address with third party advertisers or third-party advertising companies. This information CANNOT be traced to your personal details.

Information Security

The security of your personal details is of utmost importance to us and we employ stringent security measures to make sure that your details cannot be accessed by third parties who we do not already have a trusted relationship and agreement with. We comply with the Payment Card Industry Data Security Standards, which means we regularly assess the vulnerability of all our IP addresses to external interference and we use Secure Socket Layers (SSLs), which encrypt data when you log in or make a payment..

Your information, your rights

You have the right to view all and any part of the personally identifiable information we keep about you if you inform us of your request in writing. Just email us and request us to provide you with all the personally identifiable information that we store about you. You also have the right to change all personally identifiable information that we keep on our records. See the following paragraph for more details.

Changing your personal information on DW Entertainment

Once you change or revise your personal information on DW Entertainment, we will only contact or refer to you by the newest information that you have provided. Because we make periodic back-ups of information, we may not be able to completely delete your former details, but we will not use them for any promotional and/or customer contact reasons. To change or revise any of the personal information we hold about you, just drop us an email.

Conditions of Use

By using the site, you confirm that you do not consider the stated Privacy Policy a breach of your rights. Please note that our Privacy Policy is periodically updated and that users are bound by the most recent update of the policy. It is therefore the customer/user’s responsibility to continue to check our Privacy Policy for updates

Opting Out

If, at any time, you prefer not to receive email marketing information from us please follow the unsubscribe link at the bottom of each email OR contact us at info@omandesignwise.com and instruct us to remove your email address from our database. For us to be able to do so, please include your email address in the body of your email and write “Unsubscribe” in the subject line.” We will process your request as soon as we can.

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

Contact Information

Please reach out to us via email. We will aim to respond to all emails within 48 hours or sooner. Thank you for your patience and understanding.